• Customers are eligible to return or exchange any unworn, unwashed Roomi Fabrics article with tags within 15 days of purchase.
• Along with the return, we kindly request including a copy of the invoice and specifying the reason for the return.
• Merchandise must be returned to our address via traceable delivery methods such as courier or registered mail.
• Please note that delivery costs are non-refundable, necessitating customers to cover return shipping expenses.
• Upon receipt of the merchandise, an exchange or refund will be processed within 3 business days.

This streamlined process ensures a hassle-free exchange or return of items.

To expedite your product return, please adhere to the following two-step method:

Step 1: Repackaging the Goods

Ensure your package contains the return form along with the items slated for return.

Step 2: Delivery Address

Please exclusively return merchandise to Roomi Fabric's designated address.