At Roomi Fabrics, we strive to ensure a seamless experience for our valued customers. Please adhere to the following guidelines for returns and exchanges:

• Unworn, Unwashed Merchandise: We accept returns or exchanges for any unworn, unwashed Roomi Fabrics items with attached tags within 15 days of the original purchase.
• Reason for Return: Kindly provide the reason for returning the item along with a copy of the invoice to facilitate the process.
• Traceable Delivery: Customers are required to return products through a traceable delivery method, such as a courier or registered post, to our designated address.
• Non-Refundable Delivery Expenses: Please note that delivery expenses are non-refundable. Customers are responsible for covering the return delivery costs.
• Processing Time: Upon receipt of the returned product, customers can expect an exchange or refund within 3 business days.

Simple Steps for Exchange or Return:

• Step 1 - Repack Products: Ensure that your shipment includes the completed return form along with the merchandise slated for return.
• Step 2 - Shipment To: Send the product exclusively to Roomi Fabrics' specified address:

(Address)

 We appreciate your cooperation in following this straightforward process, and our team is committed to promptly addressing your return or exchange requests. Thank you for choosing Roomi Fabrics.